Thank you for shopping with Comfort Designs.
Order Processing
All orders are processed within 2–4 business days. Orders are not dispatched on Sundays or public holidays.
Delivery Time
- Mumbai: 2–5 working days
- Other Locations: 5–10 working days
Delivery timelines may vary depending on product availability, delivery location, and transport conditions.
Shipping Charges
Shipping charges are calculated based on product size, weight, and delivery location. Applicable shipping charges will be displayed during checkout.
Delivery Process
- Our delivery team will contact you before dispatch or delivery.
- Large furniture items are delivered to the ground floor by default.
- If lift access is unavailable, additional charges may apply for upper-floor delivery.
Installation & Assembly
- Installation or assembly details (if applicable) will be informed at the time of purchase.
- Some furniture products may require basic self-assembly.
Order Updates & Tracking
Once your order is confirmed, our team will share order updates through WhatsApp, SMS, phone call, or email.
Customers can also track their order status directly from our Order Tracking page using their Order ID and billing email address:
Delivery Delays
Delivery may occasionally be delayed due to unforeseen circumstances such as weather conditions, transport issues, public holidays, or operational delays.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact us within 24 hours of delivery with proper photos or videos for verification and support.
Contact Information
For any shipping or delivery-related queries, feel free to contact us:
📞 +91 9833202731
📞 +91 7506057325
📍 Mohd Hussain Compound, Behind Hotel Pearl View, Near Maharashtra Kata, Kurla West, Mumbai – 400070