Thank you for shopping with Comfort Design. We are committed to delivering quality furniture and home décor products. Please read our return policy carefully before placing an order.
Return Eligibility
Customers may request a return under the following conditions:
- Wrong product delivered
- Product received in damaged condition
- Manufacturing defect found in the product
- Missing items from the order
Return requests must be raised within 48 hours of delivery with proper photos/videos and order details for verification.
Non-Returnable Items
The following items are not eligible for return:
- Customized or made-to-order products
- Products damaged after delivery due to misuse or improper handling
- Minor color, texture, or finish variations caused by screen settings or lighting
- Products used, altered, or assembled after delivery
- Clearance, sale, or discounted items unless damaged or defective
Return Process
To initiate a return request:
- Contact our support team through the official contact details available on the website
- Share your order number along with product images/videos
- Our team will review and verify the request
- Once approved, return instructions will be provided
Return Condition
Returned items must be:
- Unused and in original condition
- Packed in original packaging
- Returned with invoice and accessories (if applicable)
Comfort Design reserves the right to reject returns that do not meet the above conditions.
Replacement & Refund
After successful inspection of the returned product:
- Eligible products may be replaced based on stock availability
- Approved refunds will be processed to the original payment method within 5–10 business days
Shipping Charges
Return shipping charges may apply unless the return is due to a damaged, defective, or incorrect product delivered by Comfort Design.
Contact Us
For any return-related queries, please contact us through the official contact information available on Comfort Design.